Privacy & Cookie Policy

1. Introduction

Johnson County Exteriors ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you visit jocoexteriors.com (the "Website") or engage our services.

2. Information We Collect

• Contact information — name, email address, postal address, phone number.
• Project details — information you provide about your home or desired services.
• Technical data — IP address, browser type, pages visited, and other standard log information collected automatically by our server and analytics tools.

3. How We Use Your Information

• To respond to enquiries and provide estimates.
• To schedule, manage, and complete projects.
• To improve our Website, services, and customer experience.
• For marketing communications you have opted into (you can opt out at any time).
• To comply with legal obligations and protect our rights.

4. Cookies & Tracking Technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies to:

• Essential / Functional Cookies — keep the site running, remember your session preferences, and enable form submissions.
• Analytics Cookies — collect anonymous usage statistics through Google Analytics to help us understand how visitors interact with the site.
• Marketing Cookies — only if you accept them, to measure the performance of advertising campaigns.

You can accept or reject non‑essential cookies through the banner shown when you first visit the Website, or by adjusting your browser settings. Disabling cookies may affect the functionality of certain features.

5. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share it with trusted partners who assist in operating our Website or servicing you—subject to confidentiality agreements—and when required by law.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your information. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. Contact us at the address below to exercise these rights.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this Privacy & Cookie Policy periodically. The updated version will be indicated by an updated "Last updated" date at the top of this page.

10. Contact Us

By continuing to use our Website and services, you acknowledge that you have read and understood this policy and consent to the practices it describes.